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SHIPPING

1. All orders ship same day (in 24 hours) or next day. We ship Monday to Friday. 

Shipping in USA: 

  • Shipping Courier: USPS First Class, Priority Mail or UPS
  • Delivery Time: 1-5 business days (depending service selected)
  • Cost: FREE on orders of $139, under $139 flat rate $6

Shipping to Canada:

  • Shipping Courier: USPS First Class International Mail
  • Delivery Time: 6-18 business days
  • Cost: FREE on orders of $300, under $300 flat rate $20

Shipping Worldwide:

  • Shipping Courier: USPS First Class International Mail
  • Delivery Time: 7-21 business days
  • Cost: FREE on orders of $300, under $300 flat rate $28

 

2.  Lost or Stolen Packages: 

  • We offer shipping insurance through Route insurance at check-out for potential shipping issues. Route shipping insurance will cover lost, stolen or damaged packages. 
  • If you choose NOT to use Route shipping insurance, Wild Bohém is NOT responsible for lost or stolen packages. The customer assumes all responsibility for any loss, or damage of these items. Once the order is passed along to the mail carrier, the shipment becomes the customer's and carrier’s responsibility. Route insurance claims are easily filed using this link https://claims.route.com/
  • In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.
  • *Claims for packages marked "delivered" yet not received and where there is no evidence of “porch piracy” must be made 5 days after “delivery date” but no longer than 15 days to ensure it was not mis-delivered or easily found around the premises." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.

3. Other Policies:

  • You will receive an email confirmation with tracking information once your order has been shipped! 
  • As we ship daily, we can't accept cancellations
  • AfterPay is available for all of our United States customers. AfterPay is an interest free, deferred payment method that allows you to shop now, receive now and pay later via four equal fortnightly installments. AfterPay is a separate entity to Wild Bohém so if you have any questions in relation to fees, payments or your AfterPay account, please contact AfterPay direct.
  • If your order has been delivered to the correct shipping address, we cannot be held for missing or stolen packages. If you can, give your company's shipping address, so it will not be lost. We highly recommend using Route as it will protect your entire package's value! USPS unfortunately only covers $100 of value, so if your order is above $100 it's worth to add Route to your order!
  • We are not responsible for delayed packages when working with a third party suppliers! 

4. Duty/Customs Fees:

  • We recommend using USPS for all international order and we encourage adding Route for extra protection for your order!
  • Shipping internationally means that you may be required to pay customs and import taxes.
  • We are required by law to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it.
  • The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.

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